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Cookies Policy
This Cookies Policy explains how Hexabet Casino uses cookies and similar technologies when you visit or use our website. It describes what these technologies do, the types of information they may collect, why they are used and the choices available to you. This policy should be read together with our Privacy Policy and any other website terms that apply to your use of our services.
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About cookies
Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Cookies can help a website function properly, improve security, remember preferences and provide information about how visitors use the site.
In this review
We may also use technologies that perform a similar role, including pixels, tags, software development kits, local storage and other tracking tools. For simplicity, this policy refers to all of these technologies as cookies unless a particular distinction is important.
Some cookies are placed by us, while others may be placed by service providers that support website functions, analytics, security, payments, advertising or other services. These providers may process information in accordance with their own privacy notices and the arrangements they have with us.
Cookies do not normally contain information that directly identifies you by name. However, information associated with a cookie may sometimes be combined with other information, such as account, device or usage information. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.
Types of cookies we may use
Strictly necessary cookies
These cookies are required for essential website functions. They may support account access, page navigation, session management, security controls, fraud prevention and the operation of services that you request. Without these cookies, parts of the website may not work correctly or may not be available. Because they are necessary for core functions, they may not always be disabled through the website cookie settings.
Functional and preference cookies
Functional cookies help remember choices you make while using the website. For example, they may remember language or display preferences, keep a session active where appropriate or help provide a more consistent experience between visits. If you disable these cookies, you may need to enter preferences again and some features may operate differently.
Analytics and performance cookies
Analytics cookies help us understand how visitors use the website. They may provide information about pages visited, links selected, approximate location, browser type, device type, the time spent on a page and whether a page or feature operates as expected. We use this information in an aggregated or otherwise controlled form to identify problems, measure performance and improve the website.
Security and fraud prevention technologies
We may use cookies and related technologies to help protect accounts, transactions and website systems. These technologies can assist with detecting unusual activity, preventing misuse, supporting identity and age-related controls, and maintaining the integrity of our services. Security tools may collect information about a device, browser, connection or interaction with the website for these purposes.
Advertising and marketing cookies
Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertising, understand interactions with promotional content or show content that is more relevant to your interests. These cookies may be placed by us or by selected advertising and technology providers. You can generally manage these cookies through the cookie preference tool or your browser settings.
How we use cookie information
The information collected through cookies may be used for a range of legitimate website and service purposes. These purposes can include operating the website, providing requested features, maintaining secure sessions, supporting account services, preventing fraud, monitoring technical performance and understanding how our services are used.
- To remember settings, preferences and choices made during a visit.
- To keep website sessions secure and help protect accounts and transactions.
- To identify technical errors, improve page loading and maintain website performance.
- To understand which content, features and services are useful to visitors.
- To measure the effectiveness of communications, campaigns or promotional content.
- To support responsible operation of online gambling services, including security and misuse prevention.
- To produce reports and statistics using information that may be aggregated or de-identified where appropriate.
- To comply with legal, regulatory, security and operational obligations that apply to our services.
The information collected through cookies may be combined with information provided when you create or use an account, contact us, participate in a promotion or use other website features. We only use and disclose personal information for purposes permitted by applicable law and described in our Privacy Policy or relevant notices.
Cookies may be session-based or persistent. Session cookies are generally deleted when you close your browser. Persistent cookies remain on your device for a period set by the cookie or until you delete them. The length of time a cookie remains active depends on its purpose, the settings of the relevant service and technical requirements.
Your choices and cookie controls
When you first visit the website, you may be shown a cookie notice or preference tool. Where required, this tool allows you to accept, reject or manage categories of cookies that are not essential. Your choices may be stored in a cookie so that we can remember them. If you remove that preference cookie, the notice may appear again during a later visit.
You can also manage cookies through your web browser. Most browsers allow you to view, delete, block or restrict cookies. Browser controls differ, so you should check the help or settings section of the browser you use. You may be able to set your browser to notify you before a cookie is stored or to reject cookies automatically.
- Open the settings or preferences menu in your browser.
- Find the privacy, security or cookie controls.
- Choose whether to allow, block, delete or restrict cookies.
- Close and reopen your browser if required for the change to take effect.
- Review the website again and update the cookie preference tool if it is available.
Disabling cookies may affect the way the website operates. You may be unable to log in, maintain a secure session, use account features, complete certain processes or access some content. Blocking cookies in one browser or on one device does not necessarily apply to other browsers or devices. You may need to repeat your choices when using a different device, browser or account environment.
Cookie choices do not replace other privacy rights or controls. If you have an account, you should also review account settings and any communications preferences available through the website. Some processing may continue where it is necessary to provide a service, protect the website, meet legal obligations or respond to security and fraud risks.
Third-party services, updates and contact
Some website functions may rely on third-party providers. These providers may use cookies or similar technologies to deliver services such as analytics, security, payment support, customer communications, technical hosting or advertising measurement. Third-party cookies are controlled by the relevant provider and may be subject to that provider's terms and privacy policy. We do not control every cookie used by an external service, but we take reasonable steps to work with service providers whose practices are appropriate for the services they provide.
Links to other websites, applications or services may be available through the website. Once you leave our website, the external service may collect information under its own policies. You should review the privacy and cookie information provided by that service before using it or providing personal information.
We may change this Cookies Policy from time to time to reflect changes to our website, technologies, services, legal obligations or privacy practices. The updated version will be made available on this page, together with a revised effective date where appropriate. If a change is material, we may provide an additional notice or ask you to review your cookie choices again.
If you have a question about this Cookies Policy, your cookie choices or the handling of personal information, please use the contact or support channels made available on the website. When making an enquiry, avoid sending passwords, payment details or other sensitive information unless it is specifically requested through a secure process.
This policy applies to the Hexabet Casino website and related online services where this policy is displayed. It is intended to provide clear information for visitors and players in Australia. It does not change any applicable account terms, privacy notices, responsible gambling information or other conditions that apply to the use of our services.
